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Privacy and Security Policy

1. Introduction

Welcome to our website!

PYX Ltd prioritises the protection of your privacy. We recognize that the personal information you provide is confidential. This information may be collected from our website. Rest assured, it will be used in compliance with the Privacy Act 1993 and our privacy policy statement.

This privacy and security policy outlines how we collect, use, and protect your personal information. Please read this Privacy and Security Policy carefully. By using our website, you agree to comply with the terms outlined below.

2. Information We Collect

  • Personal Information: We collect information such as your name, email address, and shipping details when you place an order.

  • Usage Data: We may collect data on how you interact with our website, including IP addresses, browser type, and pages visited.

  • Website Information: For research and data collection purposes, our website utilizes cookies and tracking technology, depending on the features offered. We collect information such as browser type, operating system, and visitor traffic to understand how users interact with the website. Rest assured, personal information cannot be collected via cookies and other tracking technologies.

3. How We Use Your Information

  • We use your personal information to process your payment, to process orders, provide customer support, to facilitate shipping, to assists with any returns and exchanges and improve our services.

  • Usage data helps us analyse website performance and enhance user experience.

  • We utilize your personal information for marketing and promotional purposes. This includes sending marketing, advertising, and promotional communications via email, text message, or postal mail. Additionally, we use your personal information to customize Services and advertising on our Site and other websites.

4. Security Measures

  • We take security seriously. Our website uses encryption (SSL) to protect your data during transmission.

  • We restrict access to your personal information to authorized personnel only.

  • We implement security safeguards to protect the information, ensuring it remains confidential and is not disclosed to unauthorized individuals or organizations.

  • Please be aware that no security measures are impenetrable, and we cannot guarantee total security. Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

5. Cookies and Tracking Technologies

  • Like many websites, we use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

  • Third-party services (e.g., Google Analytics) may collect additional data. Refer to their privacy policies for details.

6. Third-Party Disclosure

  • We do not sell, trade, or share your personal information with third parties for that third party’s promotional purposes.

  • PYX Ltd may share personal information with governmental agencies or other companies assisting in fraud prevention investigations. This may occur when: (a) it is permitted or required by law, (b) there is an effort to prevent actual or potential fraud or unauthorized transactions, or (c) an investigation into past fraud is underway. Personal information is not disclosed to these entities for marketing purposes.

7. Your Rights

  • You have the right to access, correct, or delete your personal information. Contact us for assistance.

  • You can opt out of marketing communications at any time.

8. Changes to this Policy

  • We may update this Privacy Policy periodically, to reflect the changes to our practices or for other legal or regulatory reasons. Check our website for the latest version.

9. Complaints

  • If you have any complaints regarding how we handle your personal information, please reach out to us using the contact details provided below. If you are dissatisfied with our response, depending on your location, you may have the right to appeal our decision by contacting us through the specified details or by filing a complaint with your local data protection authority.

 

10. Contact Us

If you have any questions or concerns about our privacy and security practices, please reach out to us:

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